Money Back Guarantee
365 DAY 100% MONEY BACK GUARANTEE
We decided to make it super easy and convent for you if you have an issue with your order, a 365 day 100% money back guarantee on all our products and a No Returns Required 100% money back guarantee on all our sample size prouducts (50g sizes, see list). Superfoods Australia has always been about sourcing the highest quality Superfoods and we stand by our amazing products. We’re super positive that you will absolutely love them but just in case we have a super easy and straight forward money back guarantee for you. No Return Required! Yep! If you’re not 100% happy with your products we’ll no questions asked give you back your money. So no need to go to hassle of going to the post office to send it back.
We have complete faith in you but if you’re not 100% stoked with our products, then we will sort it out. To prevent us being taken advantage of, the Superfoods Australia no return required money back guarantee only applies to your first order of any Superfoods Australia Brand sample size ~50g products. The refund is also only available after 3 months from when you purchased the goods from us (refund isn't available for purchases outside of our online store). Not valid for sizes larger than sample sizes but they are covered by our 365 day money back guarantee (if you bought the product in the store then you will need to return it to where you bought it though).
Please let us know if you find any problems with your Superfoods Australia products or the website so that we can remedy the issues. We love your feedback, good or bad as it is vital for us to improve the service we provide to you. To request a refund or if you have any questions about our superfood products please send us a message at email@example.com.
List of eligible Superfoods Australia money back guarantee items below:
- 5 Mushroom Extract 50g
- 6 Mushroom Extract 50g
- Chaga Mushroom Extract 50g
- Cordyceps Mushroom Extract 50g
- Freeze dried Chaga Extract 50g
- He Shou Wu Extract 50g
- Reishi Cracked Spore 50g
- Lion's Mane Mushroom 50g
- Maitake Mushroom 50g
- Shiitake Mushroom 50g
- Black Maca 50g
- Pine Pollen 50g
- Pine Pollen Extract 50g
- Reishi Mushroom 50g
- MSM 50g
- Shilajit Powder 50g
- Shilajit Resin Oil 10g
- Acai Extract 50g
- Other products in 50g sizes
Superfoods Australia reserves the right to make an assessment of the refund request depending on the circumstances of the issues with the product. Please be truthful and don't misuse our amazing money back guarantee policy.
In the case of defective products, we will replace them at no cost to you. If your order goes walk about (missing) during transit we reserve the right to ship a new order to you or give you a full refund. If you have any questions please contact us at firstname.lastname@example.org.
You can see our 365 day returns policy for other products here.