Shipping & Returns
Superfoods Australia Shipping Information
All Australian orders over $99 ship FREE via Auspost Express. We want you to get your items so if you don't get them due to postal errors we will reship them to you. Orders ship daily and usually arrive overnight as all orders are sent via express post. It can take up to 4-5 days for items to reach Western Australia.
0 to 500g: $8.5
500g to 1kg: $11.50
1kg to 3kg: $13.50
3kg to 5kg: $17.50
Signature: Extra $3
Above $99 shipping is free
Please make sure your address is correct on checkout as we won't be held responsible for reshipping costs if it is returned to us due to an incorrect address.
International shipments are sent daily via Australia post registered post with signature on delivery. It is up to you to check the import regulations as we are not responsible for your item being detained by customs.
All our products come with a 100% satisfaction guarantee so please contact us if you have any problems. We will refund or replace any faulty goods.
To make a return:
- 1. Email firstname.lastname@example.org and let us know you would like to return something
- 2. Return the item to us in original packaging (at your expense)
- 3. A refund for the unused portion of the product will be sent to the same card/PayPal account used for the original purchase.